Wednesday, September 7, 2011

Active listening

Want to help someone feel valuable? Become an active listener. There are several ways to demonstrate active listening. The tone in which you participate in conversation. You can tell someone you love them, but your tone can tell a different story. The abrasive way you speak or the kindness in your voice will speak the truth. People will pick up on that before the words you say. Here are a few key points.

1. Pay attention. Look at them when they are talking. "Listen" to their body language.

2. Show you are listening. Nod, smile use facial expressions. Encourage the person with small verbal comments such as "yes" and "uh huh".

3. Give feedback. Ask to claify any statements without judgement.

4. Defer judgement. Allow him to finish and dont interupt with counter arguements.

5. Respond appropriately. Give all opinions respectfully be open and candid with responses.


Being an active listener will improve communication and encourage better relationships.

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